Our FAQ

Find answers to frequently asked questions about our moving company in Metz to help you prepare for your project. The information below covers our working methods, our services, and our service areas.

FAQ

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A creation Regicom

Confidentiality rules
We collect your information to offer you our services in the best conditions. Our company recognises and respects the confidentiality of the data you communicate to us.
The confidentiality rules below describe how we use personally identifiable information of our webpage visitors like name, mail address, e-mail address …
Those rules only relate to the data collection on our website through an information or estimate request form.

By using the site and completing the forms, you accept that the information is collected and used as specified below.

Which customer information do we collect?
We collect the general data of the visitors, i.e. their name, first name, company name, full address, telephone, e-mail address and information relating to services you get in contact with us about.

How do we use your information?
The primary purpose of collecting these data is to respond to your requests for information about our products and services (catalogue requests, price requests, estimate requests and requests for general information).

Customer communication: We could use your information to communicate with you and consider this information as an integral part of our service. We could possibly use your e-mail address and postal address to inform you about new products, promotional offers and occasional offers by third parties we think might interest you.
If you do not wish to receive those offers, you can unsubscribe at any time by clicking on the link “Unsubscribe” at the bottom of every e-mail.

Who do we share your information with?
The data we collect will never be transmitted to third party companies.

Deletion of personal information
Should your details stored in a database be used for the sending of newsletters as described above (customer communication) you can unsubscribe by clicking the relevant link at the bottom of each e-mail message.

Opposition to telephone canvassing

In accordance with the law “informatique et libertés” no. 2014-344 of 17 March 2014 on consumption and the provisions of the French Consumer Code (Article L. 223-2 of the French Consumer Code), you can exercise your right of access to your personal data by registering on the list opposing the telephone canvassing « Bloctel ».